FAQs

ACSIA SOS solves the challenge of alert fatigue, fragmented security visibility, and delayed response times by providing continuous threat detection, automated containment, and centralized security monitoring across your entire infrastructure.

ACSIA SOS functions as a flexible platform that can be delivered as a fully managed service (MDR), a co-managed platform alongside your internal IT team, or a self-managed SaaS solution depending on your operational needs.

ACSIA SOS focuses on lightweight integration, context-rich detection, and rapid automated response. Instead of flooding analysts with redundant alerts, it correlates events in real time to deliver actionable, high-fidelity security insights.

It is designed for small to mid-sized enterprises (SMEs), managed service providers (MSPs), and internal IT/security teams looking for enterprise-grade security operations without the overhead of building a 24/7 internal SOC from scratch.

Deployment is designed to be fast, flexible, and aligned with your infrastructure. With the SaaS model, ACSIA SOS can be provisioned rapidly by setting up your dedicated tenant, configuring user access, and applying default or customized Sigma detection rules, enabling data ingestion with minimal overhead. For On-Premises environments, deployment is tailored to your existing hardware, virtualization, and network architecture, with the setup planned together to ensure seamless integration. Endpoint agents can be rolled out at scale using Active Directory Group Policy Objects (GPO) for Windows or lightweight installation scripts for Linux. Once deployed, agents automatically register with the ACSIA SOS platform, providing immediate visibility of connected assets through a centralized, real-time inventory dashboard.

ACSIA SOS supports a hybrid architecture. It offers lightweight endpoint agents for deep local visibility and containment, alongside agentless API and syslog integrations for cloud environments, network hardware, and identity providers.

Yes. It natively connects with major firewalls, email gateways, identity managers (Okta, Microsoft Entra ID), and endpoint protection tools via standard APIs and syslog feeds.

Minimal. The platform is built to simplify complex security data. With guided triage, automated remediation options, and optional managed SOC support, internal teams do not need specialized cybersecurity personnel to maintain strong protection.

The system uses automated behavioral analytics and threat correlation algorithms to filter out routine background noise, ensuring that only genuine, high-severity threats generate urgent notifications.

ACSIA SOS offers configurable automated playbooks (e.g., isolating an infected endpoint, and banning malicious IP). You can set actions to run automatically or require human approval before execution.

When opting for the managed tier, a dedicated 24/7 SOC team continuously monitors alerts, conducts threat hunting, and assists with immediate incident escalation and guidance.

Critical alerts are dispatched instantly via your preferred communication channels—such as email, MS Teams, Slack, Telegra, or ticket creation in standard ITSM tools (e.g., Jira, ServiceNow).

Data is securely stored in compliant regional cloud datacenters (e.g., EU-hosted instances). All telemetry in transit and at rest is encrypted, adhering to strict GDPR, NIS2, ISO 27001, and SOC 2 requirements.

Pricing is structured predictably based on your environment size—typically calculated per protected endpoint —allowing for transparent scaling without unexpected log-volume penalties.

Subscriptions include standard technical support, full documentation, and guided onboarding. Premium tiers include SLA-backed response times for critical incidents and dedicated account managers.

Yes. We offer a structured, no-obligation Proof of Concept (PoC) that lets you evaluate the platform's detection capabilities, interface, and performance directly within your active infrastructure.